Privacy Policy

We collect information you provide directly, information gathered automatically, and information created when using our features.

1.1 Information You Provide: This includes name and identifying details; date of birth; email address; profile photo; family relationships and connections; stories, memories, captions, and written content; photos, videos, audio, and documents you upload; metadata associated with uploaded media; tags and people connected to your memories; privacy settings and account preferences; subscription selections and payment confirmations.

1.2 Child & Minor Accounts: Parents or legal guardians may create accounts for children, including babies. When you create a child’s account: you provide the child’s information; you control privacy and visibility; you are responsible for the child’s activity; you accept these Terms and this Policy on the child’s behalf.

1.3 Information From Your Use of the Service: We automatically collect device information; browser type, OS, and app version; feature usage and interactions; IP address and approximate location; error logs, crashes, diagnostics.

1.4 Subscription & Payment Information: Payments are processed via Stripe. We do not store full credit card details. We may receive subscription status, billing dates, and payment confirmations or failures.

We use your information to create and display your memories, timeline, and profile; allow tagging and sharing with connections; support memory creation through AI tools; personalize your experience; provide customer support; send transactional notifications; maintain security and platform integrity; and comply with legal obligations.

We do not sell your data.

When using AI-powered tools: your inputs may be processed by trusted AI providers; data is used only to fulfill your request; AI does not independently edit or publish content; and AI may generate imperfect or inaccurate suggestions.

Your memories are not used to train general-purpose AI models.

4.1 Private by Default: Your account and memories are private unless you choose otherwise.

4.2 Public Accounts: You may opt into a public profile. When enabled: any logged-in 4ever user may view your profile; memories remain private unless individually shared; nothing is publicly visible outside the platform.

4.3 Memory Visibility: You decide who can view each memory. Tagged users may view a memory if allowed by your settings, cannot edit or delete the memory, and do not gain ownership rights.

4.4 Third Parties: We share information with trusted service providers who help operate the platform, including hosting and authentication, analytics, AI processing, and payment services. Providers may not use your data independently.

We use limited analytics to improve performance, including session data, crash logs, and aggregate usage information.

We do not use third-party advertising networks.

We retain data while your account is active.

When you delete your account: data may be temporarily retained for recovery; after this period, data is permanently deleted; some aggregated, non-identifying data may remain.

You can adjust privacy settings; make your profile public or private; control memory visibility; edit or delete content; remove tags; request permanent deletion of your data; and delete your account at any time.

We do not currently offer full data export.

We implement reasonable measures to protect your data, but cannot guarantee absolute security.

No system is completely immune from vulnerabilities or data loss.

Parents control child accounts.

Child accounts are never made public.

We do not knowingly allow children under 13 to create accounts themselves.

Where required by law, we process data on the basis of your consent, performance of our contract, legitimate interest, and legal obligations.

Depending on your location, you may have rights to access your data; correct inaccuracies; request deletion; and restrict or object to processing.

To exercise these rights, contact support@4ever.ai.

4ever may link to other sites. We are not responsible for their privacy practices.

We may update this Policy. Significant changes will be communicated through the app or email.

Continuing to use 4ever after changes means you accept the revised Policy.

4ever Labs Inc.

228 Park Ave S PMB 618260

New York, New York 10003

support@4ever.ai